The 72 Appointments Mystery: How AI Agents Are Silently Revolutionizing Business

In this episode of Lead with AI, Dr. Tamara Nall sits down with Paul Roberts, co-founder of Taalk, who reveals the shocking story of a real estate agent who woke up to 72 appointments booked overnight by an AI assistant. Roberts takes us behind the scenes of how Taalk AI creates agents that can resolve complex customer issues in 40 seconds instead of 20 minutes and can learn from tens of thousands of interactions daily. The conversation uncovers the surprising truth about how AI handles objections better than humans and why some industries risk being left behind in this technological revolution. Roberts shares his vision for 2030, where businesses can launch in multiple countries overnight with AI speaking five different languages across every channel without hiring a single person. This glimpse into the future of customer engagement shows how AI is not replacing humans but instead creating what Roberts calls "the age of the entrepreneur" where anyone with a good idea can scale globally. The episode concludes with Roberts' personal concern about companies using AI to cut corners rather than enhance real connections with customers.

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Join Dr. Tamara Nall for coffee-shop-style conversations that explore how AI is transforming our world today. With 25 years in data analytics and a doctorate in AI and machine learning, Dr. Nall creates a welcoming space where the doers, the builders, and the innovators share their stories. Each episode cuts through technical jargon to showcase AI-powered solutions that are solving real problems across industries. You'll hear from the people who are actually creating these technologies—no fluff, no abstract ideas—just real technology, real impact, and real innovation that expands what we thought possible. Lead with AI focuses on authentic stories and practical applications. Dr. Nall's conversations highlight the genuine impact of artificial intelligence without the hype. Whether you're an AI expert or simply curious about how this technology is changing our world, you'll walk away thinking: "Wow. I never thought this was possible." Subscribe to discover how today's innovators are using AI to address challenges, create opportunities, and shape our future.