191 | Unzipped and Flipped

Sarah Moss is the Chief of Staff at Hunter Hotel Advisors, where she’s the operational glue behind both the firm and its booming hotel investment conference. A hospitality lifer, she started as a maitre d’ and worked her way through college before joining Hunter full-time, pausing only briefly to crunch numbers at Coca-Cola. Susan and Sarah talk about growth, grit, and good data. 💡 Learn why saying “yes” to the jobs no one wants can be the ultimate power move in hospitality. 🏗️ Hear how Sarah Moss helped double the size of a major hotel investment conference—pandemic and all. 🎤 Get the truth behind conference programming, from booking speakers to dodging $30k “pay to play” traps. 🌟 Find out how she’s leading the charge for diversity and strategic vision in an industry built on tradition. 🧠 Why becoming a “professional Googler” might be the soft skill of the century—and her advice for future leaders.

Om Podcasten

Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business. Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mavens can use to promote their businesses. Along the way, we answer burning marketing questions submitted on the Emergency Call Button and share the funniest, craziest, just-plain-weirdest stories down at the Loading Dock. Need to press the Emergency Call Button? Or have a story to share at the Loading Dock? Reach us at 850.404.9630 to be featured in a future episode.